Digital Delivery & Refunds

Effective date: October 10, 2026

Delivery

• After your payment is confirmed, the confirmation page links to your downloads, and we email you a secure access link.
• The emailed link works for several days. If it has expired, request a new one on the access page using the email address you used at checkout.
• Bundles are delivered as one ZIP file, and each product in the bundle is also available on its own.
• If a file is ever corrected or reissued, your downloads page gives you the current version.

Download problems

If a file will not download or open, contact us with your order number. We will help, and if needed we will send the file another way.

Refunds — All Sales Final

Due to the digital nature of ILUVRE's products, all sales are final once a purchase is completed and digital content or access has been provided.

ILUVRE does not offer refunds or exchanges for changes of mind or unused digital products.

If you experience technical difficulties accessing your purchase, please contact us with your order number. We will make reasonable efforts to resolve the issue.

Refunds or other appropriate remedies may be provided for duplicate charges, products not delivered, unresolved technical issues, or where required by applicable law.

When a refund is issued, access to the refunded digital products may be revoked.

Payment disputes

If a payment is disputed with your card issuer, access to the related files is paused while the dispute is open.